Privacy Policy

Privacy statement

Thank you for your interest in our website. Protecting your privacy is very important to us. The following section provides detailed information about how we use your data.

Storage of access data in server log files
You can visit our website without disclosing any personal information. The only data we save in our server log files is the following: the name of the requested file, date and time of the retrieval, amount of data and the requesting provider. This data is used solely to improve our services and does not allow us to trace you personally.

Data that is collected and used to fulfil your order and open a customer account.
We will collect personal data if you permit us to do so by voluntarily providing this information, e.g. in a contact form or email or when you open a customer account. You can see which data we are collecting in the form. We will use the data you have provided solely to complete and process your order. On completion of the contract and full payment, your data will be blocked for further use and deleted after the retention periods established by tax and commercial law, unless you have expressly consented to the further use of your data or unless we have reserved the right to a more extensive use of the data which is legally permissible. Please see below for further details. You can delete your customer account at any time either by sending a message using one of the contact methods given below or by using the function in your customer account.

Sharing data for the purpose of contract performance
In order to fulfil the contract, we will share your data with the delivery company. We will only share the information needed to deliver your order. Depending on the payment service you select during the ordering process, we pass on your data insofar as this is required for the payment process to the authorised credit institute and any payment service commissioned by us or the selected payment service. These payment service providers may store your details if you have an account with them. In this case, you will be asked to sign in during the ordering process with your login for the payment service provider. The privacy statements of the respective payment service provider apply.

Using data when subscribing to email newsletters
If you sign up to our newsletter, we will use the data you provide to send you our email newsletter. You can unsubscribe from the newsletter at any time. You can do this either by sending an email to the contact address below, or by using the link in the newsletter.

Using your data for postal advertising and your right to opt out
In addition, we reserve the right to store your first and last name, postal address and – if we have received this additional information as part of the contractual relationship with you – your title, academic degree, year of birth and professional title, sector description or business name in summarised lists and to use them for our own promotional purposes, such as sending you offers we believe may be of interest by post. Should you decide that you do not want us to use your personal data for advertising or marketing purposes, simply send us a message.

Creditworthiness and scoring
Insofar as we are advancing merchandise, for example for a purchase on invoice, we reserve the right to protect our legitimate interests by commissioning a specialised service company (credit agency) to carry out an identity and credit check. For this purpose we submit the personal data required for a credit check to the following company:

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss


The credit report can include probability values ​​(scores), which are calculated on the basis of scientifically recognised mathematical and statistical methods. Address information may also be taken into consideration in the calculations. We use the information obtained about the statistical probability of default to make a balanced decision with respect to the establishment, implementation or termination of the contract. Your legitimate interests will be taken into account in accordance with the legal requirements.

In order to make your visit to our website more attractive, and to enable you to use certain functions, we use cookies on certain pages. These are small text files that are stored on your computer. Some of the cookies we set are deleted after the browser session, i.e. after you close your browser (session cookies). Other cookies remain on your computer and enable us to recognise your browser on your next visit (persistent cookies). You can set your browser so that you are told when a website wishes to set a cookies, allowing you to decide on a case-by-case basis whether to accept or reject the cookie. Deactivating cookies may mean that you cannot access all functions offered by our website.

Use of Google Analytics for web analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ( Google (Universal) Analytics uses methods that allow your use of the website to be analysed, e.g. through cookies, which are small text files that are stored on your computer. The information about your usage of the site generated by the cookie (including your IP address) is transferred to a Google server in the USA and stored there By activating IP anonymization, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. The complete IP address is only transmitted to a Google server in the USA in exceptional cases, and is truncated there. The IP address transmitted by your browser as part of Google Analytics is not combined with any other data held by Google.

You can prevent the collection of data generated by the cookie and related to the usage of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available under the following link:
Alternatively, you can click on this link to prevent Google Analytics collecting your data on this website. This stores an opt-out cookie on your device. If you delete your cookies, you will need to click on the link again.

Review reminder email
If you have authorized us to do so during or after your order, through your express consent, by activating a check-box or clicking on the respective button, we will use your email address to remind you to submit a review of your order and customer experience. This consent may be revoked at any time by sending a message to the contact address provided below.

Right to information and contact
You have the right to find out free of charge which of your personal data we have stored, and can ask us to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, or if you wish to inquire about, correct, block or delete data or revoke a consent, or opt out of a particular use of your data, please contact us directly using the contact details in our legal notice.